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Trust & Compliance

Privacy Policy & Cookie Usage

Last Updated: September 2026 • Effective for all visitors and clients of ISALABS Studio (isalabs.com.ng).

1. Information We Collect

When you interact with ISALABS Digital Studio (including submitting a quote brief via our website wizard), we collect personal and business information you voluntarily provide:

  • Your name, business or company name, email address, and phone number.
  • Project scope, budget range, design preferences, and timeline commitments.
  • Referral partner tracking codes (if you arrived via a partner link).

2. How We Use Your Information

We use your information strictly for legitimate commercial and project delivery purposes:

  • To evaluate your project requirements and prepare a custom proposal and fixed quote.
  • To dispatch tailored welcome documentation, milestone invoices, and project roadmaps.
  • To contact you via email or WhatsApp regarding sprint scheduling and onboarding.
  • We never sell, rent, monetize, or disclose your contact information to third-party data brokers.

3. Analytics & Cookie Tracking

To ensure our website performs smoothly and to identify user experience bottlenecks, we utilize privacy-focused analytics tools:

Google Analytics 4 (GA4):Measures overall website traffic, referral attribution, and anonymized conversion funnels without storing personally identifiable information.
Microsoft Clarity:Captures anonymized session heatmaps, click patterns, and scroll depth to help us resolve mobile display bugs and layout friction. All keystrokes and sensitive input fields are masked automatically.

4. Data Security & Storage

All traffic to ISALABS is encrypted using modern TLS 1.3 / HTTPS encryption. Client submissions are stored securely in encrypted cloud infrastructure with restricted access limited solely to authorized studio engineers.

5. Your Data Rights

Under applicable data protection regulations (including the Nigeria Data Protection Act and global privacy standards), you have the right to request access to, correction of, or permanent deletion of your project records from our systems.

To exercise these rights or make any privacy inquiries, reach out directly to our studio team at hello@isalabs.com.ng.